Shipping policy
At Chaitanya Naturals, we are committed to delivering your Ayurvedic and natural wellness products safely and on time across India.
Order Processing
- All orders are processed within 1-2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, sales, or high-demand periods, processing times may be slightly extended.
Shipping Timeline
- Standard delivery time is 3-7 business days depending on your location.
- Remote or rural areas may require additional delivery time.
- Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer free shipping promotions from time to time.
Order Tracking
- Once your order is dispatched, you will receive tracking details via email or SMS (where applicable).
- Customers can track their shipment using the tracking information provided.
Delivery Attempts
- Our courier partners will make delivery attempts at the address provided during checkout.
- If delivery cannot be completed due to incorrect address details or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Products
- If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
- Kindly share clear photographs of the product and packaging for verification.
- After review, we will arrange a suitable resolution as per our return and replacement policy.
Address Accuracy
- Customers are responsible for providing complete and accurate shipping information.
- Chaitanya Naturals shall not be responsible for delays or non-delivery resulting from incorrect address details provided by the customer.
Contact Information
Chaitanya Naturals
Shop No. 5, Beside Rokadeshwar Pharma,
Near Govt. Hospital, Akhada Balapur,
Dist. Hingoli – 431701, Maharashtra, India
📧 Email: gakpatil@gmail.com
📞 Phone: +91 98606 51511
