Shipping policy

At Chaitanya Naturals, we are committed to delivering your Ayurvedic and natural wellness products safely and on time across India.

Order Processing

  • All orders are processed within 1-2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festivals, sales, or high-demand periods, processing times may be slightly extended.

Shipping Timeline

  • Standard delivery time is 3-7 business days depending on your location.
  • Remote or rural areas may require additional delivery time.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping promotions from time to time.

Order Tracking

  • Once your order is dispatched, you will receive tracking details via email or SMS (where applicable).
  • Customers can track their shipment using the tracking information provided.

Delivery Attempts

  • Our courier partners will make delivery attempts at the address provided during checkout.
  • If delivery cannot be completed due to incorrect address details or customer unavailability, additional shipping charges may apply for re-delivery.

Damaged or Incorrect Products

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
  • Kindly share clear photographs of the product and packaging for verification.
  • After review, we will arrange a suitable resolution as per our return and replacement policy.

Address Accuracy

  • Customers are responsible for providing complete and accurate shipping information.
  • Chaitanya Naturals shall not be responsible for delays or non-delivery resulting from incorrect address details provided by the customer.

Contact Information

Chaitanya Naturals
Shop No. 5, Beside Rokadeshwar Pharma,
Near Govt. Hospital, Akhada Balapur,
Dist. Hingoli – 431701, Maharashtra, India

📧 Email: chaitanyanaturalscare@gmail.com
📞 Phone: +91 98606 51511