Terms of service

Welcome to Chaitanya Naturals. The terms "we", "us" and "our" refer to Chaitanya Naturals. Chaitanya Naturals operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Chaitanya Naturals is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors and product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted on our website.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.

Orders

When you place an order, you are making an offer to purchase. Chaitanya Naturals reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Chaitanya Naturals confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Chaitanya Naturals may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may differ from prices offered in physical stores or third-party online stores. Promotional offers may have separate terms and conditions. If there is a conflict between the promotional terms and these Terms of Service, the promotional terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss passes to you.

Intellectual Property

Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection and arrangement thereof, are owned by Chaitanya Naturals, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.

Chaitanya Naturals' names, logos, product and service names, designs, and slogans are trademarks of Chaitanya Naturals or its affiliates or licensors. You must not use these trademarks without prior written permission.

Optional Tools

You may be provided with access to third-party tools as part of the Services. We neither monitor nor have control over these tools.

Such tools are provided on an "as is" and "as available" basis without warranties, representations or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion.

Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you access third-party websites, you do so at your own risk. We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content available through those websites.

Relationship with Shopify

Chaitanya Naturals is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Chaitanya Naturals.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Chaitanya Naturals, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Chaitanya Naturals.

Privacy

All personal information we collect through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transmitted to and shared with Shopify and third-party service providers where necessary to provide the Services.

Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content, you grant us a perpetual, worldwide, sublicensable and royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for purposes including operating, improving and promoting the Services.

You represent and warrant that you own or have all necessary rights to any Feedback you submit and that such Feedback complies with these Terms of Service.

Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.

Prohibited Uses

You may access and use the Services only for lawful purposes. You may not use the Services for unlawful or malicious purposes, violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, transmit false or misleading information, send spam or unauthorized promotional material, impersonate another person or entity, or engage in conduct that restricts or interferes with another person's use of the Services.

You must not upload or transmit viruses or malicious code, reproduce or exploit portions of the Services without authorization, collect personal information of others, use automated tools to improperly access the Services, or interfere with security or authorization features.

We reserve the right to suspend, disable, or terminate your account if we determine that you have violated these Terms.

Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services.

An Agent means software or a service that takes autonomous or semi-autonomous action on behalf of or at the instruction of a person or entity.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with applicable requirements. We may limit how Agents access, use, or interact with the Services.

Termination

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

Provisions relating to intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy and other provisions that by their nature should survive termination will continue to apply.

Disclaimer of Warranties

The information presented through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at chaitanyanaturalscare@gmail.com
Our contact information is posted below:
chaitanyanaturalscare@gmail.com
Chaitanya Naturals, Shop No -5, Beside Rokadeshwar Pharma, Near Govt Hospital, Akhada Balapur, Dist.Hingoli-431701
+91 9860651511